If you are planning to visit a spa do your homework, education is key when choosing a spa best suited for you.
Take the time and read the spa menu. Choose a treatment based on the benefits and description provided. If you’re still not sure ask questions. A good receptionist is familiar with the treatments on the menu and can recommend treatments based on your goals. For example she may recommend different treatments if you are hoping to relax versus if you are looking to treat your chronic pain.
Spa etiquette will be different depending on each spa you visit. KurSpa is unique from other spas in that we are not a day spa and you require to be a Guest of Sparkling Hill in order to access the treatments and or facilities. This means spa access starts at check in time and ends at check-out time. You can see how it would be beneficial to know this in advance. You wouldn’t want to arrive to the spa at 10AM on check in day when the spa is set up to greet you at your expected 4PM check in time.
KurSpa has implemented a new strict policy that discourages electronic devices, photos and alcohol within the spa. This is policy that was developed with our guests in mind to ensure that our spa is a place of comfort and true relaxation where no one is impeding on others privacy while enjoying the facilities. As of 2019, Sparkling Hill Resort and KurSpa will become a 16+ property allowing adults from the age of 16 and above to get the most out of their stay.
Book In Advance
Spas are designed to be relaxing however there is nothing less relaxing then arriving to your well planned out Spa weekend away only to find there are no appointments available to have that massage you have been dreaming about. We encourage booking your spa appointments and dinner reservations immediately after you have a confirmed reservation so you are not disappointed.
If you have any preferences such as a favourite Spa Practitioner that you have enjoyed in the past or prefer a male or female practitioner, ensure to request this at the time of booking spa treatments as availability may not allow for changes to be made if you leave it to the last minute.
Don’t be afraid to admit it’s Your First Time
If it’s your first visit to a new spa. Ask for a tour. When you arrive, most spas would be pleased to show you around and explain how best to enjoy all the facilities and treatments. At KurSpa we ask Guests to arrive in their spa attire (robes and or slippers available in their Guest room). Dressing appropriately creates a comfortable atmosphere for everyone. If everyone is dressed the same no-one is singled out or feels uncomfortable that they are being observed in their robes while other Guests tour the spa and get better acquainted with the facilities.
By admitting it’s your first time with us at KurSpa, Team member’s greeting you will know how much time to spend educating you on the process. If you have been here before and know what to do, our team does not want to take up your valuable time. Learning about the facilities and understanding what to do will help you relax and feel comfortable during your time with us.
Feel Comfortable Speaking Up
Lying on a treatment table with your face in a head rest, may sometimes make us feel apprehensive and uncertain as to what to expect.
Feel free to ask. Ask your spa practitioner any questions you might have. They are experts in their field and love to share their knowledge of muscles or skin care or about the products they are using.
Let them know what you’re feeling. Most spa practitioners have a great sense of intuition however they are not mind readers. They appreciate your feedback, it helps them provide you with the most effective and enjoyable service possible. If the treatment table is too warm, or the room is too cold, if the pressure can be more or less, even if the music is too soft or loud. Your spa experience can be customized and a good Spa Practitioner is happy to accommodate, so don’t be shy, communication is key.
If you are concerned about an ongoing medical condition and how the steams and saunas or the treatments you experience will affect your health, it is always best to check with your trusted medical professional before you arrive. They can advise you on what is safe to enjoy.
Spas will ask their Guests to fill out a confidential medical history form. Please always be honest when doing this understanding your health, allergies and medications will help your spa Practitioner provide a safe and effective treatment.
Some general tips to keep in mind to make your spa visit the best it can be are as follows:
Never shave before a salt glow.
Salt on freshly shaved legs can sting- ouch
Wait 2-3 hours before
dipping your freshly painted toe nails in a pool or hot tub
One size does not fit all.
If you are plus sized do not be shy to ask for a larger robe. Making sure you’re comfortable is a priority to us.
Spa treatments, steams, and saunas can all be detoxifying. The more water you drink the better you will feel during and after any spa experience.
Overall the spa is a place for rest and rejuvenation. Doing a bit of homework before you arrive will ensure that you can be present in the moment and blissfully zone out and enjoy during your time with us.
Kelly Tarso l KurSpa Manager